Calori.fi – Privacy Policy

This privacy policy describes how Calori Oy processes its customers' personal data on its website and in its services.

1. Data Controller

Lagom food Oy
Sörnäisten rantatie 27 A, 00500 Helsinki
Business ID: 3165571-2
Email: info@calori.fi
Phone: +358 40 216 0180

2. Registered Individuals

This register includes Calori.fi customers and users of the service.

3. Personal Data Collected

We collect and process the following data:

Name
Address
Email address
Phone number
Order content and delivery information
Cookie data and information related to website usage

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

Receiving, processing, and delivering orders
Providing customer service
Developing the service and customer experience
Fulfilling legal obligations

5. Processing of Personal Data by Third Parties

We use a trusted third party to process order data. This party processes customers' names, addresses, and phone numbers solely for the purpose of delivering orders, according to Calori’s instructions.

The third party does not use the data for its own purposes and is committed to processing the data in accordance with data protection regulations.

6. Legal Basis for Data Processing

The processing of personal data is based on:

A contract with the customer (e.g., order delivery)
Legitimate interest (e.g., service development and customer service)
Legal obligations (e.g., accounting)

7. Data Retention Period

Data is retained as long as necessary to fulfill its purposes or as required by law. Order and billing data is retained for at least 6 years in accordance with accounting legislation.

8. Rights of the Data Subject

The data subject has the right to:

Access their personal data
Request correction or deletion of their data
Object to or restrict the processing of their data
Receive their data in a portable format
File a complaint with the data protection authority

9. Cookies and Web Tracking

The website uses cookies for:

Technical functionality of the site
Improving customer experience
Statistical analysis (e.g., Google Analytics)

Users can manage cookie usage through their browser settings.

10. Data Security

To protect personal data, we implement appropriate technical and organizational security measures. Access to data is restricted to only those individuals and entities for whom it is necessary.

11. Changes to This Privacy Policy

We may update this policy as needed. Significant changes will be communicated to customers via our website or by email.