Lagom Food Oy – Terms of Use

1. Acceptance of the Agreement

By using or ordering through Lagom Food Oy’s online services or store, you accept these terms of use.

2. Ordering and Commitment

  • Upcoming orders must be canceled by Monday at 00:00. After this deadline, the order is considered binding and cannot be canceled.
  • After the order window closes, Lagom Food Oy is not obligated to cancel the order or issue a refund.

3. Order Cancellations

  • Cancellations must be made through the online service or according to customer service instructions before the cancellation deadline.
  • No refunds or cancellation requests will be accepted after the deadline unless otherwise agreed upon under special circumstances.

4. Product Prices and Availability

  • Prices and availability are subject to change without prior notice.
  • Lagom Food Oy aims to keep product and price information up to date.

5. Payment Terms

  • Payment is charged at the time of ordering via the selected payment method.
  • If payment fails, the customer will receive a separate notification.
  • The order is a recurring subscription renewed every Tuesday.

6. Delivery

  • Ordered products are delivered as agreed.
  • In case of delays, customers will be informed immediately.
  • The customer may change the delivery address or time via the website or customer service.

7. Limitation of Liability

  • Lagom Food Oy is not responsible for transportation, production, or waste costs resulting from uncanceled orders.
  • Consumer protection laws apply to product delivery and quality.

8. Intellectual Property Rights

  • Lagom Food Oy holds all intellectual property rights related to the design, content, and graphics of the website and its materials.

9. Customer Data and Cookies

  • Data collection and processing is done in accordance with the privacy policy.
  • The website uses cookies for order management and service improvement.

10. Changes to the Terms

  • Lagom Food Oy reserves the right to change the terms.
  • Customers will be notified of significant changes via email or on the website.

11. Governing Law and Dispute Resolution

  • Finland, Helsinki. Any disputes will be handled in the Helsinki District Court.

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